Frequently Asked Questions

Portmeds.com is an online pharmacy and a platform where customers can purchase prescription and non prescription medications and other healthcare products over the internet without any hassle. Portmeds.com is a trusted Online Pharmacy and designed under the guidance of the experienced Pharmacist to provide the best services to the Customers.

We source all our medications directly from reputable pharmaceutical manufacturers and distributors. Our products undergo strict quality control measures to ensure their authenticity and effectiveness. Additionally, you have the option to check the unique product codes and lot numbers on our website to verify the authenticity of the medicines you receive.

To place an order, you will need to create an account on our website and provide the necessary information regarding your prescription. Once your account is set up, you can browse through our inventory, select the desired medications, and proceed to checkout.

Delivery times may vary depending on your location and the shipping method you select during checkout. Generally, we strive to process orders within 24 hours and provide you with an estimated delivery timeframe. However, unforeseen circumstances such as customs clearance in case of shipment out of United States or shipping restrictions could impact the delivery time.

Although for the Customers of United States it takes only 3 days to deliver the Parcel at their doorstep,

Yes, once your order is shipped, we will provide you with a tracking number that you can use to monitor the progress of your package. This tracking number will be sent to the email address provided during the checkout process. Generally, we Ship Products from Priority Mail and Express Shipping

Yes, we understand the importance of privacy when it comes to sensitive medical conditions. Therefore, we ensure that all our packages are discreetly packaged with no indication of the contents or the pharmacy’s name.

We accept various payment methods such as credit/debit cards, PayPal, and bank transfers. However, we prefer the Crypto Payment in most of the Cases and especially in the case of New Customer and Please note that availability may vary depending on your location.

Like all medications, certain drugs can have potential side effects and contraindications. It is vital to consult with your healthcare provider before taking any medication to ensure it is safe and appropriate for you based on your medical history and existing conditions.

Due to the nature of the products, medication returns and exchanges are generally not permitted, in accordance with pharmaceutical regulations. However, if you face issues with the product quality or delivery, please contact our customer service team, and we will work with you to determine the best solution.